Metaverse in Smart Cities: Transforming Urban Life and Governance

Ioanna Chatzopoulou, Paraskevi Tsoutsa, Panos Fitsilis

Article ID: 3744
Vol 6, Issue 4, 2025
DOI: https://doi.org/10.54517/m3744

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Abstract

The integration of metaverse technologies within Smart Cities (SCs) is transforming urban governance and citizen engagement. Despite the increasing academic and industry interest, research on the practical applications of the metaverse in SCs remains fragmented. This study addresses this gap through a systematic literature review on how metaverse-driven solutions impact economic transformation, governance, mobility, sustainability, and social interactions in urban environments. Motivated by the growing demand for immersive, data-driven, and participatory SC solutions, this research applies Giffinger’s SC model to evaluate metaverse integration across key SC dimensions. The study synthesizes findings from existing applications and case studies, such as Metaverse Seoul, Dubai’s Metaverse Strategy, Virtual Helsinki, and Tampere’s CitiVerse initiative, to illustrate the diverse ways in which cities are leveraging metaverse technologies. These applications demonstrate the metaverse’s potential in digital governance, Artificial Intelligence (AI)-driven urban planning, e-participation, transportation optimization, and climate resilience strategies. This research contributes to the field by providing a comprehensive framework for understanding the benefits and challenges of metaverse-driven SC models. The findings suggest that while metaverse adoption in SCs presents significant advantages in efficiency, participation, and innovation, it also entails challenges related to technological accessibility, governance frameworks, and security measures that must be addressed for broad uptake. The study’s impact extends to policymakers, urban planners, and technology developers by offering strategic insights for responsible and inclusive metaverse adoption. Ultimately, this study provides a structured roadmap for integrating metaverse technologies into smart urban ecosystems, ensuring their long-term viability, accessibility, and effectiveness in shaping the cities of the future. 

Keywords

Smart City; metaverse; Smart City models; CitiVerse, citizen-centric urbanism


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