Open Journal Systems

Artificial intelligence (AI) applied to public management

Ocaña-Fernández Yolvi, Valenzuela-Fernández Luis Alex, Vera-Flores Miguel Angel, Rengifo-Lozano Raúl Alberto

Article ID: 1795
Vol 3, Issue 2, 2022

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Abstract

The implementation of systems based on artiﬁcial intelligence (AI) has passed the barrier of the academic field and due to its potentialities has been developing in other fields such as public management so there is an urgent need to have an updated overview in this regard. This article aims to address the analysis of AI by highlighting its transcendence in the field of management, public administration and government, highlighting the signiﬁcant opportunities, impact assessment and the potential posed by AI. The present review provides a panoramic and signiﬁcative overview about AI and its impact on the field of management and public administration, about its achievements, as well as sensitive controversies. Finally, the critical opportunities and challenges of AI application in the public sector are shown.

Keywords

artiﬁcial intelligence; public management; digital governance; public administration

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DOI: https://doi.org/10.54517/m.v3i2.1795
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