Determinants of revenue management framework as enablers for cloud & e-commerce hospitality management

Bernardo P. de Bastos

Article ID: 2486
Vol 4, Issue 2, 2023
DOI: https://doi.org/10.54517/st.v4i2.2486
Received: 25 September 2023; Accepted: 12 October 2023; Available online: 10 November 2023;
Issue release: 30 December 2023

VIEWS - 4723 (Abstract)

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Abstract

The digital landscape’s impact on hospitality, driven by new online practices, has heightened the importance of loyalty programs. This essay explores the fusion of e-commerce with hotel management, utilizing cloud-based practices to handle electronic commerce data. Through a review of existing literature and on-site observations, it uncovers evolving managerial techniques and data warehousing for predictive modeling. The manuscript investigates how Revenue Management Artificial Intelligence (RM AI) influences Hospitality Supply Chain Management (SCM) sustainability. Findings reveal a positive impact on sustainability but stress the need for customized AI solutions for each hotel.


Keywords

e-commerce; cloud management; hotel management; revenue management; supply chain management


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