Open Journal Systems

Publication Frequency

Semi-annual

Journal Articles

Search scope

Volume Arrangement

2024

2023

2022

Featured Articles

From data privacy to environmental sustainability: Comprehensive perspectives on smart tourism challenges

This commentary critically examines the integration of smart tourism technologies within the tourism and hospitality sectors, focusing on their role in enhancing tourist experiences and operational efficiencies. Through a multidisciplinary approach encompassing a literature review, case studies, and empirical data analysis, the analysis adopts a constructivist perspective to explore tourists’ subjective experiences with technology. It highlights significant personalization, efficiency, and sustainability advancements while acknowledging challenges related to digital infrastructure and privacy concerns. Advocating for a balanced and sustainable approach that respects environmental integrity and cultural heritage, the commentary concludes with recommendations for future research on the socio-economic impacts of smart tourism, ethical data usage, and the adaptation of technologies to diverse contexts. It calls for increased investment in digital infrastructure and stakeholder collaborative efforts to promote sustainable and inclusive tourism development.

Image destination engagement from a cultural perspective—A neuromarketing approach for a Spanish-German study

The importance of the image of the tourist destination in the communication and marketing of a tourist destination is beyond doubt. For this reason, numerous studies address these issues. However, not so many do so from the perspective of the emotion the receiver feels, which is why this study deals with analyzing the emotion generated in the receiver through neuromarketing techniques and measuring the level of engagement felt. As a fundamental part of this study, we added the variable of cultural differences, both generically and specifically for gender and age. We are mainly guided by the theories of Life Cycle Theory and Generational Theory to analyze age differences. At the same time, gender differences are approached from the Gender Role Theory. The sample comprises one hundred individuals with apparent cultural differences, one sample of German origin and residence and the other of Spanish origin and residence, 50/50. We approached the study from the point of view of the emotion felt by the receiver of the message based on ten neuromarketing techniques (EGG) and ten images used by a famous tourist destination known in both countries. The results suggest that not only are there differences in the emotion felt after viewing images of a tourist destination, but that these differences are also explained by cultural background, gender, and age.

Smart tourism destinations: The backbone of tourism recovery

Andrés Fernández Alcantud, Beatriz García Moreno

Article ID: 1729
Vol 3, Issue 2, 2022

DOI: https://doi.org/10.54517/st.v3i2.1729

Received: 16 April 2022; Accepted: 26 May 2022; Available online: 7 June 2022; Issue release: 30 October 2022

VIEWS - 915 (Abstract)

Download PDF

Abstract

The world tourism industry is experiencing the worst situation in its history due to the health crisis caused by COVID-19. The problem is particularly acute in countries such as Spain, which had an important tourism sector that directly employed about 3 million people, 13% of total employment, and accounted for about 12% of its GDP. In order to recover, Spain is betting on the model of Intelligent Tourism Destinations (ITD) and the ITD Network that encompasses these destinations. The ITD methodology is based on five main lines of action: Governance, Innovation, Technology, Sustainability and Accessibility. It also highlights the importance of knowledge and the use of Tourism Intelligence Systems that allow a correct decision making.

Keywords

COVID-19; smart tourism destinations; recovery

References

1. World Tourism Organization. International tourist numbers could drop 60–80% by 2020. UNWTO; 2020. Available from: https://webunwto.s3.eu-west-1.amazonaws.com/s3fs-public/2020-05/200507%20-%20Barometer%20ES.pdf.

2. World Economic Forum. The Travel and tourism competitiveness report. Report 2015. Available from: https://www.weforum.org/reports/travel-and-tourism-competitiveness-report-2015.

3. World Economic Forum. The travel and tourism competitiveness report. Report 2017. Available from: https://www.weforum.org/reports/the-travel-tourism-competitiveness-report-2017.

4. World Economic Forum. The travel and tourism competitiveness report. Report 2019. Available from: https://www.weforum.org/reports/the-travel-tourism-competitiveness-report-2019.

5. Ministry of the Interior. Order INT/248/2020, of March 16, establishing criteria of action for the Security Forces and Corps in view of the temporary reestablishment of border controls. Official State Gazette no. 73. [cited 2020 Mar 18]. Available from: https://www.boe.es/eli/es/o/2020/03/16/int248.

6. Gobierno de España. Plan de desescalada (Spanish) . [De-escalation plan] [Internet]. [cited 2020 Apr 28]. Available from: https://www.lamoncloa.gob.es/consejodeministros/paginas/enlaces/280420-enlace-desescalada.aspx.

7. National Institute of Statistics. Tourism Satellite Account of Spain (CSTE). Statistical revision 2019. Series 2016–2018; 2019. Available from: https://www.ine.es/prensa/cst_2018.pdf.

8. World Tourism Organization. Fostering smart des-tination development [Internet]. [cited 2018 Jun 29]. Available from: https://www.unwto.org/es/press-release/2018-06-29/fomentando-el-desarrollo-de-destinos-inteligentes.

9. SEGITTUR. Report Libro Blanco de los destinos turísticos inteligentes: Construyendo el futuro (Spanish) [Report White Paper on smart destinations: Building the future]. Madrid: SEGITTUR; 2015. Available from: https://www.segittur.es/wp-content/uploads/2019/11/Libro-Blanco-Destinos-Tursticos-Inteligentes.pdf.

10. La Moncloa [Internet]. Los destinos turísticos inte-ligentes serán clave para el relanzamiento del tu-rismo en nuestro país (Spanish) [Smart destinations will be key to the relaunching of tourism in our country]. 2020. Available from: https://www.lamoncloa.gob.es/serviciosdeprensa/notas-prensa/industria/Paginas/2020/200520-red-ITD.aspx.

11. SEGITTUR [Internet]. La Comisión Plenaria de la Red DTI (Spanish) [The Plenary Commission of the DTI Network]. 2020. Available from: https://www.segittur.es/sala-de-prensa/notas-de-prensa/la-comision-plenaria-de-la-red-dti-presida-por-s-m-elrey-felipe-vi/.

12. SEGITTUR and TECH friendly [Internet]. Guía para la reactivación del turismo en los destinos turísticos inteligentes ante el COVID-19 (Spanish) [Guide for the revival of tourism in smart tourist destinations in the face of COVID-19]. 2020. Available from: https://www.segittur.es/wp-content/uploads/2020/07/guia-reactivacion-ITDs-covid.pdf.

13. World Tourism Organization. Memorándum de Arona fruto de la Conferencia Internacional “Sos-tenibilidad y Competitividad en los Destinos Turísticos” (Spanish) [Arona Memorandum resulting from the International Conference “Sustainability and Competitiveness in Tourism Destinations”]. 2017. Available from: https://www.biospheretourism.com/assets/arxius/af62847613beceb7f079a57480a49746.pdf.

Refbacks

There are currently no refbacks.

This work is licensed under a Creative Commons Attribution 4.0 International License.

This site is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).

Editor-in-Chief

Prof. Hung-Che Wu

Nanfang College Guangzhou, China

Processing Speed

- - - ＜5 days from submission to initial review decision;
64% acceptance rate

News & Announcements

2024-07-05

Call for Reading: Volume 5 Issue 1 Available

We are pleased to announce the release of Volume 5 Issue 1 of Smart Tourism. We sincerely invite researchers to download and read articles in this issue. It is hopeful that the content will bring readers new perspectives and inspire the research in related field.

2024-02-19

We are recruiting Editorial Board Members

Smart Tourism is recruiting new Editorial Board Members.

2024-01-15

New layout style in 2024

In 2024, Smart Tourism will adopt a new layout style. Please turn to the "Author Guidelines" for preparing your manuscripts.

2024-01-05

Brand new year for Smart Tourism

At the start of the New Year 2024, we would like to thank all the scholars who have contributed to this journal, including those who have recently stepped down from the editorial board. With their support, Smart Tourism has successfully published four volumes (eight issues in total). We look forward to an even more successful year for the journal.

More Announcements...

Section Collections

Propose a Section Collection

Journal Center

Asia Pacific Academy of Science Pte. Ltd. (APACSCI) specializes in international journal publishing. APACSCI adopts the open access publishing model and provides an important communication bridge for academic groups whose interest fields include engineering, technology, medicine, computer, mathematics, agriculture and forestry, and environment.

more

Article Tools

Indexing metadata

How to cite item

Review policy