Review of research on smart tourism at home and abroad

Jucheng Zhang, Yiming Li, Ruxia Cheng

Article ID: 1696
Vol 1, Issue 2, 2020
DOI: https://doi.org/10.54517/st.v1i2.1696
VIEWS - 152 (Abstract)

Abstract

Smart tourism not only is highly valued by the academic circles, but also has begun to practice in some areas and obtained good achievements. This article first expounds the origin of smart tourism; then discuss the current research progress and shortcomings of smart tourism from the conceptual connection, theory foundation and research methods, construction framework, technical support, application and evaluation system, etc. according to the content of the literature; at last, summarizes the theory structure of smart tourism research, revalue the position of smart tourism and propose some advice for future development.


Keywords

smart tourism; technical support; theory framework

Full Text:

PDF



References

1. China News Network. The National Tourism Administration designated 2014 as the Year of Smart Tourism. Available from:

2. https://www.chinanews.com.cn/cj/2014/01-21/5763719.shtml.

3. Hunter WC, Chung N, Gretzel U, et al. Constructivist research in smart tourism. Asia Pacific Journal of Information Systems 2015; 25(1): 105–120.

4. Huang S. Summary of domestic smart tourism research. Geography and Geo-Information Science 2014; 30(2): 97–101.

5. Li Q, Bai T. On the intelligent growth model of the tourism economy. Journal of Sichuan Normal University (Social Science Edition) 2012; 39(5): 102–109.

6. Zhang L, Li Y, Liu M. Basic concepts and theoretical systems of smart tourism. Journal of Tourism 2012; 27(5): 66–7.

7. Li J, Gao H. Global tourism from the perspective of information. Tourism Tribune 2016; 31(9): 24–26.

8. Gretzel U, Sigala M, Xiang Z, et al. Smart tourism: foundations and developments. Electronic Markets 2015; 25(3): 179–188.

9. Zhan D. How can tourist attractions embark on the road of high-quality development. China Travel News 2019; (A02).

10. Lin D, Chen Y. The dilemma and breakthrough in the construction of smart tourism countryside: From smart trend to sustainable development. Tourism Tribune 2019; 34 (8): 3–5.

11. Zhu Z, Zhang X. Brief discussion on the construction of smart tourism perception system and management platform. Journal of Jiangsu University (Social Science Edition) 2011; 13(6): 97–100.

12. Zhou B, Zhou L. Research on the business model of smart tourism abroad and its enlightenment to China. Journal of Tourism 2016; 31(6): 8–9.

13. Wang Q, Qin S. Smart tourism and the improvement of the core competitiveness of Guilin international tourist attractions. Social Scientist 2014; (5): 102–106.

14. Weng G, Li W. Research on the innovative development of urban tourism based on smart tourism. Business Research 2014; (9): 175–180.

15. Li Y, Hu C, Huang C, et al. The concept of smart tourism in the context of tourism information services. Tourism Management 2017; 58: 293–300.

16. Del Vecchio P, Mele G, Ndou V, et al. Creating value from social big data: Implications for smart tourism destinations. Information Processing and Management 2018; 54(5): 847–860.

17. Arenas AE, Goh JM, Urueña A. How does IT affect design centricity approaches: Evidence from Spain’s smart tourism ecosystem. International Journal of Information Management 2019; 45: 149–162.

18. Gretzel U, Werthner H, Koo C, et al. Conceptual foundations for understanding smart tourism ecosystems. Computers in Human Behavior 2015; 50: 558–563.

19. Shafiee S, Ghatari AR, Hasanzadeh A, et al. Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives 2019; 31: 287–300.

20. Jin W. Smart tourism and tourism public service system construction. Tourism Tribune 2012; 27(2): 5–6.

21. Yang Z, Guo L. Discussion on the decentralized knowledge sharing mechanism of tourism based on blockchain technology. Journal of Tourism 2019; 34(8): 1–3.

22. Wang L, Sun B, Bi Z, et al. Review on the research on smart tourism and urban tourism competitiveness at home and abroad. Technology and Industry 2018; 18(7): 21–27.

23. Li Y, Hu Z, Huang C, et al. Discussion on the concept of smart tourism under the threshold of tourism information services. Tourism Tribune 2014; 29(5): 106–115.

24. Molz JG. Travel connections: Tourism, technology and togetherness in a mobile world. London: Routledge; 2012.

25. Liu J, Fan Y. Composition, value and development trend of smart tourism. Chongqing Social Sciences 2011; (10): 121–124.

26. Ma Y, Liu J. The prospect of smart tourism applications is huge. China Travel News 2011; (13).

27. Zhang L. Smart tourism: the advent of the era of personalized customization and intelligent public services. Journal of Tourism 2012; 27(2): 3–5.

28. Shi Y. Experience the application of the new generation of communication technology in smart tourism in the economic era. Science and Technology Vision 2013; (9): 180, 193.

29. Deng H. “Smart Tourism”. Cognitive reconstruction. Journal of South-Central University for Nationalities (Humanities and Social Sciences) 2015; 35(4): 33–38.

30. Zeng X, Zheng Y, Zhang Q. Analysis of the concept of smart tourism based on content analysis. Resource Development and Market 2015; 31(10): 1184, 1246–1249.

31. Tang H. “Smart tourism” and informatization. China Travel News 2012; (11).

32. Fu Y, Zheng X. Research on the development status and countermeasures of smart tourism in China. Research on Development 2013; (4): 62–65.

33. Yao G, Zhao T. Research on using cloud computing technology to promote the development of smart tourism. E-Government 2013; (4):79–86.

34. Xiang Z, Li Y, Fesenmaier DR. Searching for the future: The emergence of smart tourism. Journal of Tourism 2015; 30(12): 8–12.

35. Zhang J, Wang Y. Research on smart tourism management model under the background of big data. Management Modernization 2017; 37(2): 55–57.

36. Zhan Y. Big data application of smart tourism destinations: Experience upgrade and service upgrade. Journal of Tourism 2019; 34(8): 6–8.

37. Peng L, Tan Y, Zhou J. Research on the development model of rural tourism based on the background of smart tourism: Take Hechuan District, Chongqing as an example. Agricultural Economy 2014; (12): 49–50.

38. Wu H. The construction path and model of the public tourism information service system: Based on the perspective of smart cities. Discussion on Modern Economy 2014; (9): 67–71.

39. Zhang X. Research on the construction and development path of smart tourism from the perspective of information ecology. Economic Issues 2018; (5): 124–128.

40. Boes K, Buhalis D, Inversini A. Smart tourism destinations: ecosystems for tourism destination competitiveness. International Journal of Tourism Cities 2016; 2(2): 108–124.

41. Park JH, Lee C, Yoo C, et al. An analysis of the utilization of Facebook by local Korean governments for tourism development and the network of smart tourism ecosystem. International Journal of Information Management 2016; 36(6): 1320–1327.

42. Koo C, Ricci F, Cobanoglu C, et al. Special issue on smart, connected hospitality and tourism. Information Systems Frontiers 2017; 19(4): 699–703.

43. Zhang X. The concept, characteristics and construction of the smart tourism service ecosystem. E-Government 2017; (4):106–113.

44. Li Z, Tang J, Liu L. Research on the evaluation indicators of smart tourism public services: Take Sichuan Province as an example. Resource Development and Market 2014; 30(11): 1299–1304, 1333.

45. Wang E. Evaluation model and empirical research on the construction level of smart tourism cities based on G1-entropy. Journal of Dalian University of Technology (Social Science Edition) 2014; 35(2): 68–73.

46. Li W, Li H, Yang J. Scenic spot website service function and evaluation based on smart tourism perspective: Take 105 A-level tourist scenic spot websites in North China as an example. Resource Development and Market 2015; 31(9): 1149–1152.

47. He J. Discussion on the development path of rural tourism informalization construction and smart tourism. Agricultural Economy 2019; (8): 39–41.

48. Deng X, Li X. Research on the evaluation standard system of “smart scenic spots”. E-Government 2012; (9): 100–106.

49. Feng Z, Wang C. Evolutionary game of competing enterprises in the smart tourism service supply chain. Guizhou Social Sciences 2014; (3): 94–97.

50. Ling S. Analysis of the value chain of the smart tourism industry and countermeasures. Corporate Economy 2015; (1): 118–122.

51. Wang J, Xie C, Chen S. Optimized layout of smart tourism facilities in scenic spots: Take Quanzhou Ancient City as an example. Economic Geography 2019; 39(6): 223–231.

52. Luo J, Yang R. Study on the influence mechanism of smart tourism on tourism consumer behavior. Qinghai Social Sciences 2014; (5): 75–80.

53. Pan L, Lin B, Fang M, et al. Research on sustainable use intention of tourism app under the background of smart tourism. Journal of Tourism 2016; 31(11): 65–73.

54. Xu F, Huang L. Research on the willingness to use smart tourism systems in scenic spots based on integrated TAM and TTF models. Journal of Tourism 2018; 33(8): 108–117.

55. Yoo CW, Goo J, Huang CD, et al. Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy. Technological Forecasting and Social Change 2017; 123: 330–341.

56. Hu B, Zhang L. Construction of a smart tourism system for tourist destinations in the era of self-driving: Research based on content analysis. Journal of Sichuan University of Science and Engineering (Social Science Edition) 2016; 31(5): 60–72.

57. Liao W, He Y. Research on the quality of Intelligent tourism service supply chain architecture based on service perception: Taking Jiangsu Province as an example. Resource Development and Market 2017; 33 (5): 626–629, 608.

58. Brandt T, Bendler J, Neumann D. Social media analytics and value creation in urban smart tourism ecosystems. Information & Management 2017 54(6): 703–713.

59. Wu M, Huang K. Analysis of network records: Application and innovation in the era of smart tourism. Journal of Tourism 2014; 29(12): 66–74.

60. Cai R, Zhang W. Empirical study on intelligent tourism satisfaction based on structural equations. Resource Development and Market 2015; 31(3): 378–384.

61. Chung N, Tyan I, Han H. Enhancing the smart tourism experience through geotag. Information Systems Frontiers 2017; 19(4): 731–742.

62. Chen T, Liu Q. Applied research on big data under the background of smart tourism: Taking tourism demand forecasting as an example. E-Government 2015; (9): 6–13.

63. Huang S, Li Y, Dai P. Evaluation of tourism competitiveness of smart tourism cities. Acta Geographica Sinica 2017; 72(2): 242–255.

64. Mu X, Guo X, Chen Y. Study on the measurement and spatial differences of the development level of intelligent tourism in Yunnan Province. Geography and Geographic Information Science 2019; 35(4): 123–129.

65. Wang H, Ge Y. Research on the construction model of smart tourism city from the perspective of new urbanization based on the analysis of the construction of smart tourism cities in Hebei Province. Hebei Journal 2016; 36(3): 197–202.

66. Han X. Preliminary exploration on the construction of a new generation of farm stays based on smart tourism. Chinese Journal of Agricultural and Regional Planning 2017; 38(3): 202–207.

67. Yao G. Analysis of the construction framework of smart tourism. Journal of Nanjing University of Posts and Telecommunications (Social Science Edition). 2012; 14(2): 13–16.

68. Weng G, Li W. Construction of intelligent tourism and regional tourism innovation and development model: Taking Qinhuangdao as an example. Urban Development Research 2014b; 21(5): 35–38.

69. Sheng Z. The overall construction framework of a new smart city. Jiangxi Communication Technology 2019; (4): 17–20.

70. Zheng Y, Zeng X. Research on innovative strategies for the development of rural smart tourism in Fujian Province. Resource Development and Market 2014; 30(9): 1138–1141.

71. Ren H. Analysis of smart tourism positioning. Eco-Economics 2013; (4): 142–145.

72. Xu B, Li D, Qian Y, et al. Smart tourism: A new tourism development trend—A review based on existing research results. Resource Development and Market 2013; 29(7): 781–784.

73. Li M. Mechanism innovation of tourism public service based on smart tourism. Chinese Public Administration 2014; (6): 64–68.

74. Liao W. Research on smart tourism based on the framework of the Internet of Things. Ecological Economy 2013; (7):98–101, 104.

75. Wang Q. Research on the construction and management of smart tourism public service platform: Analysis based on the Internet of Things model. Journal of Southwest University for Nationalities (Humanities and Social Sciences Edition) 2015; 36(1): 145–149.

76. Zhang J, Wang Y, Liu L. Construction of smart tourism application model system under the background of big data. Enterprise Economy 2017; 36(5): 116–123.

77. Huang CD, Goo J, Nam K, et al. Smart tourism technologies in travel planning: The role of exploration and exploitation. Information & Management 2017; 54(6): 757–770.

78. Irmanti D, Hidayat MR, Amalina NV, et al. Mobile smart travelling application for Indonesia tourism. Procedia Computer Science 2017; 116: 556–563.

79. Long Y, Ge J, Li, et al. Discussion on the application system of urban smart tourism. Surveying and Mapping Science 2014; 39(8): 98–102.

80. Zheng Y, Ye Y. Resource Development and Market 2014; 30(5): 607–610.

81. Pencarelli T. The digital revolution in the travel and tourism industry. Information Technology and Tourism 2019; 22(3): 455–476.

82. Qu K. Discussion on the application of big data in global tourism intelligent marketing. Journal of Tourism 2017; 32(10): 9–10.

83. Kan R, Yang X. Research on the intelligent management system of tourists in scenic spots. Three Gorges Forum (Three Gorges Literature Theoretical Edition) 2015; (6): 26–31.

84. Wei X. Service innovation strategy in the smart tourism system. Regional Governance 2019; (50): 27–29.

85. Li Z, Zhang X, Tang J, etc. The connotation and construction of the smart tourism public service system. Commercial Times 2014; (30): 118–120.

86. Li Z, Tang J. Discussion on the basic theoretical problems of smart tourism public services from the perspective of data flow. Journal of Sichuan Normal University (Social Science Edition) 2015; 42 (1): 48–53.

87. Huang J, Huang Y, Zhang M. Empirical suggestions for building a smart tourism public service system based on network attention: Take Wuhan as an example. Modern Urban Research 2016; (2): 126–131.

88. Zhang H, Liang C, Xu J. Intelligent tourism cloud service system innovation under the background of tourism + Internet. Journal of Tourism 2016; 31(6): 12–15.

89. Jia H. Strategic Research on public information service in the context of smart tourism. Information Science 2015; 33(7): 145–149.

90. Wang Y, Lu L, Li C. Design and implementation of service-oriented smart tourism information system. Surveying and Mapping Bulletin 2014; (9): 108–111.

91. Wu Y, Wang J, Li J. Marketing strategy of ethnic village homestay industry from the perspective of smart tourism: Case Study of Rollingzheng Village, Liping County, Guizhou. Journal of Guizhou Normal University 2016; 32(7): 53–57.

92. Li L. Exploration of Qinhuangdao Intelligent tourism marketing strategy. Sci-Tech and Development of Enterprise 2019; (1): 233–234.

93. Liu L. Research on the evaluation index system of smart tourism. Science and Technology Management Research 2013; 33(6): 67–71.

94. Lian T, Yu C. Research review of smart tourism. Journal of Central South University of Forestry and Technology (Social Science Edition) 2016; 10(5): 59–66.

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Jucheng Zhang, Yiming Li, Ruxia Cheng

License URL: http://creativecommons.org/licenses/by/4.0/


This site is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).