Asia Pacific Academy of Science Pte. Ltd. (APACSCI) specializes in international journal publishing. APACSCI adopts the open access publishing model and provides an important communication bridge for academic groups whose interest fields include engineering, technology, medicine, computer, mathematics, agriculture and forestry, and environment.
Research on the Improvement of University Restaurant Service Capability: Based on IE and Flexsim Simulation
Vol 3, Issue 2, 2023
VIEWS - 2291 (Abstract)
Download PDF
Abstract
According to the example of University restaurant, in order to improve the service ability, the industrial engineering method is used to optimize the meal purchasing process and restaurant layout. Considering the process random events, queuing, popular routes and other factors, the simulation model is established by using Flexsim software. The data are collected by field measurement and random sampling, and the data distribution is verified by maximum likelihood estimation method and goodness of fit test method, and the simulation parameters are calculated. The simulation results show that the optimized model can serve 124 people more than the current model in one hour, and the working rate of the four checkout counters has been improved, which proves that the optimized scheme can effectively alleviate the crowd congestion, improve the service ability, and provide data support for the implementation of the optimization scheme.
Keywords
References
1. Zhou Bin. Optimization design of facility layout of a cafeteria based on SLP [J]. Logistics Engineering and Management, 2014,36 (04) : 137-139.
2. YU Dunwu. Canteen Layout design optimization based on SLP [J]. Wireless Internet Technology, 2014 (07) : 121-122.
3. Xie Fuchun, PENG Kola, Wang Juan, Tang Qian, QING Shangle, Wang Xian 'an. Analysis and improvement of supermarket Cash register System based on queuing theory [J]. Industrial Engineering, 2019, 23 (02) : 142-149. (in Chinese)
4. Wang Hui. Application of queuing Theory in the performance analysis of bank service window [D]. Yanshan University, 2019.
5. LI Yanan. Research on Table Configuration and Layout Optimization of W Restaurant [D]. Nanjing University of Aeronautics and Astronautics, 2019.
6. Jia Shuyuan, Huang Li, Tan Juan, Li Shungang. Optimization design of fast food restaurant catering Process [J]. Industrial Engineering, 2019,22 (06) : 127-134. (in Chinese)
7. Cao Qian, Gu Yuyao. Optimization of window facilities layout in University dining halls based on queuing Theory: A case study of Shanghai Electric Power University [J]. University Logistics Research, 2020 (01) : 31-33.
8. Jia Shuyuan, Huang Li, Tan Juan, Li Shungang. Optimization design of fast food restaurant catering Process [J]. Industrial Engineering, 2019,22 (06) : 127-134. (in Chinese)
9. Yuan Yujiao, Li Junxiang, Ye Chunming. Research on Optimization of service assembly line layout in University canteen [J]. Shanghai Management Science, 2014,36 (04) : 105-109. (in Chinese)
10. Yang Haiqi, Zhang Guohui, Banknotes Yufei. Research on Industrial Engineering Optimization of University Restaurant [J]. Management Engineer, 2016,21 (06) : 71-74.
11. Li Weiwei, Wang Zheng, Tao Yang. Simulation of University restaurant queue based on Flexsim [J]. Value Engineering, 2019,38 (22) : 26-29. (in Chinese)
12. Hu Zhongmin. Research on Measurement and Improvement of Fast Food restaurant service Providing Ability based on Flexsim Modeling and Simulation [D]. Guangxi University of Science and Technology, 2019.
13. Chen Ning, Zong Yi, Liu Huashuo, Ma Xin. Layout simulation and efficiency optimization of a snack food warehouse based on Flexsim [J]. New Industrialization, 2020,10 (03) : 115-118.
14. Wang Dongsheng, Liu Yutang. Application of Poisson Process in Queuing Theory [J]. Journal of Henan Mechanical and Electrical College, 2007 (04) : 121-122,125.
15. Yu Chuntian, Li Fachao, Hui Hongqi. Operations Research [M]. 2nd Ed. Beijing: Science Press, 2011:294-295.
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 HAN Jing yuan, XING Cong cong, SUN Zhi cong
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This site is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
Zhibiao Gao
Nankai University, China