Study on wearable device users’ willingness to continue using—ECM-IS based on the expansion model

Yansheng Zhao, Zhongjie Wang

Article ID: 1638
Vol 3, Issue 1, 2022
DOI: https://doi.org/10.54517/wt.v3i1.1638
VIEWS - 4533 (Abstract)

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Abstract

Based on the Expectation Confirmation Model of Information System(ECM-IS), three personal characteristic factors of self-efficacy, privacy concerns, and innovation as well as two external environmental factors of subjective reference and switching costs were introduced to construct a model of factors affecting users’ continuance intention of wearable devices from the perspective of “technology-individual-environment”. 356 valid samples were collected through the questionnaire for empirical analysis. The results of the study show that self-efficacy, switching costs, and perceived usefulness in the ECM-IS model have a significant effect on users’ continuance intention at p<0.001 level while innovativeness and subjective references affect users’ continuance intention at p<0.05, but privacy concerns have no effect on continuance intention.


Keywords

wearable devices; continuance intention; expectation confirmation model of information system (ECM-IS)


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