Open Journal Systems

Study on the construction of smart tourism ecosystem and polycentric governance mechanism

Yong Yu, Hui Wang

Article ID: 1738
Vol 3, Issue 1, 2022

VIEWS - 110 (Abstract)

Abstract

Building a smart tourism ecosystem is an important means for the tourism industry to strengthen resource sharing, realize value co-creation and promote healthy development of the industry. Based on the ecological governance perspective and the theory of smart tourism, the connotation of smart tourism ecosystem is proposed and the structural framework of smart tourism ecosystem is constructed by using semi-structured interview method. The framework of smart tourism ecosystem consists of smart tourism platform, smart government, smart tourism suppliers, smart tourism destination marketing organization, smart tourism consumers and external environment, defines the role of each element in the structural framework, and analyzes the characteristics of data flow between each element. The polycentric governance mechanism of the smart tourism ecosystem, including the ecological governance mechanism of smart government, smart tourism suppliers, smart tourism destination marketing organizations and smart tourism consumers, is proposed to provide a reference for the construction and development of regional smart tourism ecosystem.

Keywords

smart tourism; ecosystem construction; multi-center governance mechanism

Full Text:

PDF

References

1. Zhang L, Li Y, Liu M. Basic concept and theoretical system of smart tourism. Journal of Tourism 2012; (5).

2. Li Y, Hu Z, Huang C, et al. Discussion on the concept of smart tourism from the perspective of tourism information service. Journal of Tourism 2014; (5).

3. Gretzel U, Sigala M, Xiang Z, et al. Smart tourism: Foundations and developments. Electronic Markets 2015; 25(3):179–188.

4. Liu Z, Ji J, Shang B, et al. Development status and trend of smart tourism. Enterprise Economy 2019; (10).

5. Zhang X. Concept, characteristics and construction of smart tourism service ecosystem. E-Government 2017; (4).

6. Yuan J, Zhang Z. Discussion on optimization of smart tourism platform under “Internet +” thinking—Taking Jiangxi Province as an example. Enterprise Economy 2018; (12).

7. Xiao H, Li P. Ecological governance of platform based corporate social responsibility. Journal of Management World 2019; (4).

8. Ling S. Construction of information ecosystem in smart tourism application. Qiusuo 2013; (11).

9. Zhang X. Research on the construction and development path of smart tourism from the perspective of information ecology. Economic Issues 2018; (5).

10. Gretzel U, Werthner H, Koo C, et al. Conceptual foundations for understanding smart tourism ecosystems. Computers in Human Behavior 2015; 50: 558–563.

11. Koo C, Kim JH, Chung N. Theorization and utilization of smart tourism ecosystems. Information Systems Review 2014; 16(3): 69–87.

12. Koo C, Mendes L, Buhalis D. Smart tourism and competitive advantage for stakeholders. Tourism Review 2019; 74(1SI): 1–4.

13. Shin S, Sung Hyun K, Rho H, et al. The study of smart tourism ecosystem in the era of the 4th industrial revolution. Korean Corporation Management Review 2018; 25(6): 1–18.

14. Park JH, Lee C, Yoo C, et al. An analysis of the utilization of Facebook by local Korean governments for tourism development and the network of smart tourism ecosystem. International Journal of Information Management 2016; 36(6, Part B): 1320–1327.

15. Boes K, Buhalis D, Inversini A. Smart tourism destinations: Ecosystems for tourism destination competitiveness. International Journal of Tourism Cities 2016; 2(2SI):108–124.

16. Buonincontri P, Micera R. The experience co–creation in smart tourism destinations: A multiple case analysis of European destinations. Information Technology & Tourism 2016; 16(3): 285–315.

17. Brandt T, Bendler J, Neumann D. Social Media analytics and value creation in urban smart tourism ecosystems. Information & Management 2017; 54(6): 703–713.

18. Polese F, Botti A, Grimaldi M, et al. Social innovation in smart tourism ecosystems: How technology and institutions shape sustainable value co-creation. Sustainability 2018; 10(1).

19. Arenas AE, Goh JM, Urueña A. How does IT affect design centricity approaches: evidence from Spain’s smart tourism ecosystem? International Journal of Information Management 2019; (45): 149–162.

20. Zhang J, Wang Y, Liu L. Construction of smart tourism application model system under the background of big data. Enterprise Economics 2017; (5).

21. Chung H, Lee H, Um T, et al. Creating shared value through smart tourism ecosystem analysis. Journal of Service Management 2017; 18(5): 165–186.

22. Yi Z. Research on Ecotourism governance in China. China Soft Science 2010; (6).

23. Zhou B, Zhou L. Research on foreign smart tourism business model and its enlightenment to China. Journal of Tourism 2016; (6).

24. Cao L, Zhou F. Contract theory of ecological society––The latest progress of ecological governance research abroad. Foreign Social Sciences 2019; (1).

25. Femenia-Serra F, Neuhofer B, Ivars-Baidal JA. Towards a conceptualisation of smart tourists and their role within the smart destination scenario. The Service Industries Journal 2019; 39(2): 109–133.

DOI: https://doi.org/10.54517/st.v3i1.1738
(110 Abstract Views, 0 PDF Downloads)